Baptist Health Urgent Care Now Offers Telemedicine Virtual Health Visits

LITTLE ROCK, Ark. – For added convenience, Baptist Health Urgent Care centers brings healthcare to you—wherever you are.

Baptist Health Urgent Care now offers telemedicine as another care option for patients with non-life-threatening injuries, illnesses and health conditions in the following locations: Benton, Bryant, Cabot, Fort Smith, Jacksonville, Little Rock (two centers) and North Little Rock.

A telemedicine video visit allows patients to meet with a Baptist Health Urgent Care provider, securely and confidentially from the comfort of their home. The visit can be made from a computer, tablet or smart phone that has a camera, microphone and speaker.

“We’re excited to offer this on-demand solution to our patients,” said Tom Dent, chairman and CEO of Urgent Team. “Baptist Health Urgent Care is steadfast in the goal to deliver quality care to our patients and this new technology allows us to provide this care from wherever they need us.”

Telemedicine can be used to care for patients ages 6 months and older who need consultation for minor injuries, illnesses and health conditions. Self-pay and commercial insurance (including Medicare, Medicaid and TRICARE) are accepted. Some conditions still require in-person care and patients can use Hold My Spot™, the 24/7 online scheduling tool or just walk-in, no appointment needed.

Telemedicine is offered Monday through Friday, 8 a.m. to 5 p.m.; Saturday, 8 a.m. to 4 p.m.; and Sunday, 1 p.m. to 6 p.m. Patients who want to see a healthcare provider using a video visit will simply use their smart phone, tablet, desktop or laptop and follow three easy steps found on the website,

“The best part is no app needs to be downloaded, and all data is encrypted for extra security,” Dent explained.

Recent studies show patients are comfortable using the technology: More than three-fourths (84%) of telehealth users were able to completely resolve their medical concern(s) during their visit and 73% did not experience any issues or problems during their service. While nearly half (49%) of users say there were no barriers that made using telehealth difficult, 87% describe the enrollment process as somewhat/very easy (J.D. Power 2019 U.S. Telehealth Satisfaction Study).

For information about cost, or the types of illnesses or conditions appropriate for a telemedicine visit,


About Baptist Health Urgent Care

Baptist Health Urgent Care, with eight locations in Arkansas, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at 62 locations under six brands: Baptist Health Urgent Care, Sherwood Urgent Care and Washington Regional Urgent Care (throughout Arkansas); Urgent Team (throughout Arkansas, Mississippi and Tennessee); Huntsville Hospital Urgent Care (throughout North Alabama); and Physicians Care (throughout Tennessee and Georgia). Baptist Health Urgent Care’s convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. Baptist Health Urgent Care offers 24/7 online scheduling with Hold My Spot™. Urgent Team’s company headquarters are located in Nashville, Tenn. For more information, visit

About Baptist Health

Baptist Health is Arkansas’ most comprehensive health care organization with more than 200 points of access that include 11 hospitals; urgent care centers; a senior living community and over 100 primary and specialty care clinics in Arkansas and eastern Oklahoma. The system additionally offers a college with studies in nursing and allied health; a graduate residency program; and access to virtual care anytime, anywhere. Baptist Health, as the largest not-for-profit health care organization based in Arkansas, provides care to patients wherever they are through the support of approximately 11,000 employees, groundbreaking treatments, renowned physicians and community outreach programs. For more information about Baptist Health, visit, call Baptist Health HealthLine at 1-888-BAPTIST or download the myBaptistHealth app. Find us on Facebook, Twitter, Instagram and YouTube.