hello pregnancy Privacy Policy
Last modified: January 2024
INTRODUCTION
At Baptist Health, we understand your concerns about releasing information on the internet. All personal information submitted via the hello pregnancy application (“App”) is handled in accordance with our privacy practices set forth herein.
The purpose of this Privacy Policy lets you know what information we collect when you use the App, how that information is used, and how we use the additional information you provide.
This policy applies only to information we collect in the App and any other electronic communications sent through the App.
This policy DOES NOT apply to (a) information that we collect offline or on any of our other apps or websites, or information that is collected on any third-party apps or websites, such as the “Chat with a Nurse” function or tool provided through App which is subject to Pager, Inc.’s privacy policy found at https://www.pager.com/privacy, or (b) our collection, use, creation and/or disclosure of Protected Health Information (“PHI”). Any collection, use, creation and/or disclosure of PHI will be governed by the Baptist Health Notice of Privacy Practices.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use the App. By downloading, registering with, or using the App, you agree to this privacy policy. This policy may change from time to time. Your continued use of the App after we revise this policy means you accept those changes, so please check the policy periodically for updates.
CHILDREN UNDER THE AGE OF 13
The App is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at (888) 227-8478.
INFORMATION WE COLLECT AND HOW WE COLLECT IT
The App may collect:
Information from and about users of the App:
- Directly from you when you provide it to us.
- Automatically when you use the App.
Information You Provide to Us
When you download, register with, or use the App, we may ask you provide information which may personally identify you, such as name, postal address, email address, telephone number (“personal information“).
This information includes:
- Information that you provide by filling in forms in the App. This includes information provided at the time of registering to use the App and requesting further services. We may also ask you for information when you report a problem with the App.
- Records and copies of your correspondence (including email addresses and phone numbers), if you contact us or use our chat feature that is provided by Pager.
Information We Collect Through Automatic Data Collection Technologies
When you download, access, and use the App, it may use technology to automatically collect the personal information that you may volunteer while using our services such as device information, such as the device used to access or use the online services, including the hardware model, operating system and version, unique device identifiers, and mobile network information. If your device settings permit, we may also collect information about the location of your device, system and application software, and personal information.
Baptist Health supports the anti-spamming legislation currently passing through congress. Baptist Health will only send you information if you request it or give your permission.
We and the App licensors are committed to protecting the privacy rights of App users. We do not sell the personal information that you submit to us. We do, however, collect and maintain an electronic file of this data for use by Baptist Health, and may transit personal information we collect through the App that constitutes PHI to any electronic medical records we maintain about you in connection with any healthcare operations, treatment and/or payment.
Submission data is analyzed and used to help us enhance the App. Please be aware that our privacy policy does not apply to your use of other sites or applications to which baptist-health.com links.
Baptist Health assumes no responsibility for any aspect of healthcare administered with the aid of information found on the Application.
Third-Party Information Collection
When you use the App or its content, certain third parties may have access to or help us collect your information during the course of providing the App to you.
We do not control these third parties’ collection of information or how they may be used. If you have any questions about their privacy or security standards, you should review their privacy policies.
HOW WE USE YOUR INFORMATION
We use information that we collect about you or that you provide to us, including any personal information, to:
- Provide you with the App and its contents, and any other information, products, or services that you request from us.
- Fulfill any other purpose for which you provide it.
- Give you notices about your account.
- Carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
- Notify you when App updates are available, and of changes to any products or services we offer or provide though it.
The usage information we collect helps us to improve the App and to deliver a better and more personalized experience by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize the App according to your individual interests.
- Speed up your searches.
- Recognize you when you use the App.
DISCLOSURE OF YOUR INFORMATION
We may disclose aggregated information about our users without restriction.
In addition, we may disclose personal information that we collect or you provide:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Baptist Health’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Baptist Health about the App users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
- To enforce our rights arising from any contracts entered into between you and us, including the Terms of Use [LINK TO APP’S TERMS OF SERVICE].
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Baptist Health, our customers, or others.
LEGAL NOTICE
The App is the property of Baptist Health or its licensors and is protected by U.S. copyright, trademark and other intellectual property laws. Components of the App, including audio, video, text, and graphics, may not be reproduced or copied for any purpose without the written consent of Baptist Health or its licensors.
LINKS TO OTHER WEB SITES OR APPLICATIONS
The App may contain links to other websites or other third-party services. These links are for information only. Links that are non-functioning may either be removed or corrected at that time.
DATA SECURITY
We or our services providers who maintain the App have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through the App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
CONTACT INFORMATION
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
dana.williams@baptist-health.org or (888) 227-8478.