Baptist Health Virtual Care

Coronavirus Concerns? Use Baptist Health Virtual Care


The doctors on Baptist Health Virtual Care are prepared to screen for the coronavirus disease (COVID-19) and make recommendations for next steps. 
Visit a doctor online before going to an urgent care facility or ER.
For updates on the coronavirus disease, visit the Arkansas Department of Health.


Virtual care visits are only


Access to care anytime, anywhere.

Access virtual care through Baptist Health MyChart by using the myBaptistHealth mobile application on your cellular device or logging into your MyChart account on a desktop computer.

Get started with Baptist Health Virtual Care

Access Virtual Care by logging into your MyChart account. If you do not have a MyChart account, click here to sign up now. 

Looking for access on the go to all of Baptist Health’s services? 

Learn more about the myBaptistHealth app:

Here for you and your family, 24/7

Our providers are online and ready to help with conditions that don’t need lab work, such as colds, rashes, and pink-eye.

What we can treat online

Online visits can save you travel time, and get you on the road to recovery faster. Providers can prescribe most types of medications, if needed, and send prescriptions to a pharmacy near you.

Good for treating:

  • Acne
  • Allergies
  • Asthma
  • Back Strains
  • Bronchitis
  • Cold Sores
  • Conjunctivitis (Pink Eye)
  • Common Cold
  • Influenza (Flu)
  • Minor Burns
  • Minor injuries
  • Rashes
  • Sinus Infections
  • Sore Throat
  • Stomach Flu
  • Upper Respiratory
  • Illness
  • UTIs
  • And more

How to access virtual care services through MyChart

1. Grab a spot:

  • Log in to MyChart from a PC or mobile device and select Virtual Care (Talk to a Doctor) from the Menu.
  • Confirm the state you’re currently in. Your device might request access to location services.
  • Select General Video Visit.
  • After you’ve provided this information, select “Put Me In Line” to be seen by the next available provider. You can choose to receive a notification when your provider is ready to see you, which can be set under Communication Preferences.
  • Enter a reason for your visit in the comment field and select Schedule.

2. E-check in and Start Visit:

  •  Select eCheck-In from the details screen for your visit to complete payment, demographics, sign documents and update medical information needed. This step must be completed to begin your visit.
  • Select Begin Video Visit to launch the new window with the video conference. Check your equipment, such as a microphone and camera are enabled on your device.
  • Once equipment shows ready, select “Join Call”.

Frequently Asked Questions

Baptist Health Virtual Care is way to connect virtually to a provider with face-to-face video chat when you need non-emergency care. You can have video visits anytime on your smartphone, tablet, or computer. It’s easy to use, private, and secure. It’s free to enroll and the cost per visit is $49.

  • Baptist Health Virtual Care offers expert care from Baptist Health’s network of providers. 
  • Virtual care is available anytime, 24/7, so you can connect with a trusted care network at home, work, or on the go.  
  • Virtual care offers consultation, diagnosis, and prescriptions (when appropriate).
  • I should probably see a doctor, but can’t fit it into my schedule
  • My doctor’s office is closed
  • I feel too sick to drive
  • I have children at home and don’t want to bring them with me
  • It’s difficult for me to get a doctor’s appointment

Baptist Health locally based providers connect with you virtually to aid in diagnosis and consultation for your immediate care needs.

Your spouse should create a separate account to enroll.

They should enroll as an adult and create their own separate account.

No. The cost is the same no matter the time of your visit.

Yes, children under the age of 18 may be seen by a provider.

If you have any other questions, please call Baptist Health HealthLine at 1-888-227-8478.