Plan Your Visit

Notice of Nondiscrimination and Access to Language Services

Baptist Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Baptist Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Baptist Health:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, please inquire with the Case Coordination Department or your clinic.

If you believe that Baptist Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with Dana Williams, Privacy Officer, 9601 Baptist Health Dr., Little Rock, AR 72205, (501) 202-6776, fax (501) 202-1115, dana.williams@baptist-health.org. You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, Dana Williams is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available here.