Health Resources

Medical Records

HIPAA is the Health Insurance Portability and Accountability Act. This act includes the HIPAA Privacy Rule created to establish national standards to protect individuals' medical records and other protected health information (PHI).

These new regulations require the average provider like Baptist Health to:

  1. Provide information to patients about their privacy rights and how their information can be used.

  2. Adopt clear privacy procedures for its practice or hospital.

  3. Train employees so that they understand the privacy policies and procedures.

  4. Designate a Privacy Officer to be responsible for seeing that the privacy policies and procedures are adopted and followed.

  5. Secure patient records containing PHI so that the records are not readily available to those who do not need them.

To read more about how HIPAA impacts your privacy, Click Here.

To get a copy of your medical records, please download and print the Form H-229, complete the information, sign and fax it to the appropriate Medical Records department.

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501-202-1914 for questions
501-202-1555 fax


501-202-1914 for questions
501-202-1555 fax


for questions
501-202-3079 fax


870-245-1120 for questions
870-245-1155 fax


501-887-3282 for questions
501-887-3385 fax

870-674-6487 for questions


Information regarding the retrieval of your health information

Patients and Third party requesters can retrieve medical records for patients seen at all Baptist Health facilities (*1 excluding our North Little Rock location and *2 Baptist Health Extended Care Hospital) from the Release of Information Office in our Little Rock facility. We hope the information below can assist you when requesting your health information.

When requesting medical records please provide the following information:

  • Sufficient patient information. (ie: all names used, DOB, or SS#)
  • The facility that provided care. (ie: BHRI, BHMC-LR, Baptist Health Therapy Center-Cabot)
  • The date of service. (ie: exact date or general time frame)
  • The information you need. (ie: abstract, entire, or individual report)
    • Abstract chart: discharge summary, history/physical, labs, radiology, operative reports, procedure notes, EKG, consultations, and any other tests performed.
    • Radiology includes: X-Rays, CT, MRI, Doppler, Mammography, any other scans. These are reports only. *3 For actual films contact the film library.

In order to complete a request for medical records an authorization signed by the patient along with a valid form of identification is required. In cases where the patient is unable to sign, a legal power of attorney must be provided. If the patient is deceased a death certificate is required.

Arkansas Code 16-46-106 allows the ROI Office to charge requesters for the cost of copying medical records. The charges are as follows:

  • 50 ¢ (Fifty cents) per page for the first 25 (Twenty Five) pages, and 25¢ (Twenty Five cents) per page for each additional page. 
  • For records mailed, you will be charged the actual cost of any required postage.
  • You may obtain your records on CD. The charges will be the same as above. You may not obtain microfilm records on CD.

It is the policy of the ROI Office to complete requests in the order in which they are received. All requests are processed in a timely manner; however, certain circumstances may cause delays in processing. Records dated prior to April of 1999 are stored on micro-film and can take up to 30 days to process. In addition, Baptist Health allows physicians 30 days from date of discharge to complete chart information on their patients.

Contact Information:

Baptist Health Medical Center - Little Rock
Attn: ROI
9601 1-630, Exit 7
Little Rock, AR 72205
Phone: 501.202.1914 Fax: 501.202.1555

*1 North Little Rock Facility: 501.202.3081

*2 Baptist Health Extended Care Hospital: 501.202.1091

*3 Film Library: 501.202.2683


For Direct Physician Referral & Appointments: 501-227-8478 or 1-888-BAPTIST(227-8478)

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