Joint Commission Notice

The Joint Commission will conduct an accreditation survey of any accredited Baptist Health program or hospital at any time.

The purpose of the survey will be to evaluate the organization’s compliance with nationally established Joint Commission standards. The survey results will be used to determine whether, and the conditions under which, accreditation should be awarded the organization.

Joint Commission standards deal with organization quality and safety-of-care issues and the safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters may request a public information interview with the Joint Commission’s field representatives at the time of the survey. Information presented at the interview will be carefully evaluated for relevance to the accreditation process. The request must also indicate the nature of the information to be provided at the interview.

For our Joint Commission Accredited locations of Little Rock, North Little, Arkadelphia, Heber Springs and Conway, you may also contact The Joint Commission:

By phone at 1-800-994-6610

Online at www.jointcommission.org using the "Report a Patient Safety Event" link in the "Action Center" on the home page of the website

By fax to 630-792-5636

By mail to
The Office of Quality and Patient Safety (OQPS),
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
.

The Joint Commission’s Office of Quality Monitoring will acknowledge your requests. An account representative will contact the individual requesting the public information interview prior to survey, indicating the location, date, and time of the interview and the name of the surveyor who will conduct the interview.