Joint Commission Notice

The Joint Commission (TJC) conducts accreditation surveys of any TJC-accredited or certified Baptist Health program or hospital. These surveys are unannounced.

The purpose of the survey is to evaluate the organization’s compliance with nationally established Joint Commission and Centers for Medicare and Medicaid (CMS) standards. 

Joint Commission standards deal with organization quality and safety-of-care issues and the safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters may request a public information interview with the Joint Commission’s field representatives at the time of the survey. Information presented at the interview will be carefully evaluated for relevance to the accreditation process. The request must also indicate the nature of the information to be provided at the interview.

For our Joint Commission Accredited locations of Little Rock, North Little, Arkadelphia, Heber Springs, Conway, Fort Smith and Van Buren, you may also contact The Joint Commission:

By phone at 1-800-994-6610

Online at using the "Report a Patient Safety Event" link in the "Action Center" on the home page of the website

By fax to the Office of Quality and Patient Safety at 630-792-5636

By mail to
The Joint Commission Office of Quality and Patient Safety (OQPS),
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

The Joint Commission’s Office of Quality Monitoring will acknowledge your requests. An account representative will contact the individual requesting the public information interview prior to survey, indicating the location, date, and time of the interview and the name of the surveyor who will conduct the interview.