Baptist Health User Resources
Employees, Providers, Students, Contractors
Setting Up Remote Access
All users need to complete the first 3 steps listed below in the order presented.
In addition, if you need to complete any EPIC CBL training, all information and training links can be found in Step 5.
If you complete all steps and you need further assistance, please contact the Help Desk at 501-202-2100. The Help Desk is staffed 24/7 for your convenience.
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Set up your system password here.
- If you have already set your system password, go to Step 2.
- If you have set up your new password, installed Citrix, have your MFA token, and need to take an EPIC training course/CBL, please log on to MyApps (step 4) in a new browser tab, then return to step 5 to access the EPIC CBL list of courses.
For Baptist Health applications to launch, you must download the Citrix Workspace App.
Right-click on the appropriate instructions for your device and choose “open link in new tab.”
Baptist Health requires an MFA token to log on remotely. You can find instructions for setting up your MFA token here. Right-click the link and choose “open link in new tab.”
Once you have read the instructions and are ready to complete the setup, click here.
Open a new browser window/tab and type or right-click the link and choose “open link in new tab“: https://myapps.baptist-health.
If you have set up your new password, installed Citrix, have your MFA token, and need to take an EPIC training course/CBL, please log on to MyApps in a new browser tab, then return to step 5 to access the EPIC CBL list of courses.
Now that you’ve gotten your login, password, and MFA token set up, this step will lead you to the Epic CBL training you need to take.
PLEASE NOTE THAT YOU MUST BE LOGGED IN TO MYAPPS (Step 4) BEFORE THE LINKS BELOW WILL WORK. AFTER YOU LOG IN, COME BACK TO THIS PAGE AND SELECT THE APPROPRIATE LINK THAT YOU HAVE BEEN INSTRUCTED TO TAKE.
At the end of each CBL is a link that will take you to the Epic Exam system. Once you take and successfully pass the exam (with an 80% or higher), you will be given appropriate Epic access within the next business day.
CARDIOLOGY – EPIC CUPID
- Epic CBL for Cupid (Cardiology) Baptist Health Clinic Office Staff
- Epic CBL for Cupid (Cardiology) Non-Baptist Health Clinic Office Staff
CLINICS – EPIC AMBULATORY
- Epic CBL for Clinical Office Staff – Surgical Clinics
- Epic CBL for Single Billing Office
- Epic CBL for Clinical Office Rounding Nurse
ENVIRONMENTAL SERVICES
HOME HEALTH / HOSPICE – EPIC DOROTHY
INFUSION CENTER – COVID-19
- Epic Infusion Center – Parts 1 & 2 (Scroll to bottom of page. You must take both parts of the CBL in sequential order).
LABORATORY
MEDICAL RECORDS – HIM (HEALTH INFORMATION MANAGEMENT)
- Epic CBL for Hospital Billing Coding
- Epic CBL for Release of Information Release Clerk
- Epic CBL for Release of Information PFS
- Epic Coding View Only
MID-LEVEL APN, PA, MEDICAL / DO STUDENT
- If you are an APN-PA-Medical/DO Student who will be in a physician clinic, you will need to take an Epic class. Contact Amy Henry via email: amy.henry@baptist-health.org.
- If you are an APN-PA-Medical/DO Student who will be in the emergency department, you will need to take an Epic class. Contact Tena Ellis via email: tena.ellis@baptist-health.org.
- If you are an APN-PA-Medical/DO Student who will be rounding with a physician on a hospital campus, click here to complete your Epic training. Follow the instructions on the page.
MONITOR TECH
NURSING STUDENT
PASTORAL CARE
PHARMACY STUDENT – EPIC WILLOW
RESIDENT (NON-BH GME)
- Epic CBL for Resident; Part 1, 2, 3 & 4 (non BH-GME) (Follow instructions on page)
RESPIRATORY THERAPY
REVENUE CYCLE – ADT (ADMISSION, DISCHARGE, TRANSFER) – EPIC GRAND CENTRAL
- Epic CBL for Revenue Cycle – Bed Planning Part 1, 2 & 3 (You must take the 3 parts of the CBLs in sequential order).
- Epic CBL for Revenue Cycle – Bed Planning Part 1 & 2 (Regional Facilities) (You must take both parts of the CBLs in sequential order).
- Epic CBL for Revenue Cycle – EVS Mobile
- Epic CBL for Revenue Cycle – EVS Manager
- Epic CBL for Revenue Cycle – Cadence View Only
- Epic CBL for Revenue Cycle – Prelude View Only
- Epic CBL for Revenue Cycle – Hospital Billing View Only
- Epic CBL for Revenue Cycle – Professional Billing View Only
REPORTING
SCRIBE
SURGERY – EPIC OPTIME
- Epic CBL for Surgeon Office Scheduler
- Epic CBL for Scrub Tech Supply Room
- Epic CBL for Perioperative Nurse (with no prior Epic experience)
TRAVELER NURSE
- Epic CBL for Traveler Nurse — with or without prior Epic training — Parts 1, 2, 3, 4 & 5 (You must take all 5 parts of the CBL in sequential order).
“VIEW ONLY” CBLs
- Epic CBL for Inpatient View Only
- Epic CBL for Revenue Cycle – Cadence View Only
- Epic CBL for Revenue Cycle – Prelude View Only
- Epic CBL for Revenue Cycle – Hospital Billing View Only
- Epic CBL for Revenue Cycle – Professional Billing View Only
- Epic CBL for Financial Assistance View Only
- Epic CBL for Coding View Only
- Epic CBL for Inpatient Reporting View Only