Communications Technology

BAPTIST HEALTH implements the latest communications technologies enabling quicker access to important patient information and a higher quality of patient care. BAPTIST HEALTH communication technologies include:

Physician Portal

BAPTIST HEALTH's Physician Portal is a secure "virtual desktop" providing anytime, anywhere access for doctors to BAPTIST HEALTH's PhysicianNet and other applications. While every BAPTIST HEALTH physician is given a Physician Portal account, access to specific applications is based on a user's role in the organization.

Quantitative Sentinel System

The Quantitative Sentinel (QS) software system is in use in Labor & Delivery at BAPTIST HEALTH Medical Center - Little Rock and BAPTIST HEALTH Medical Center - North Little Rock The system is also in use in Neonatal Intensive Care and the Neonatal Special Care Unit.

The nurse charts assessments, teaching, care plans and patient discharge instructions. Vital signs are captured through a physiologic monitor interface. The QS also captures the electronic fetal monitor strip. The fetal monitor strip as well as the most recent assessment of the laboring patient's progress can be assessed by the obstetrician from home or office.

Secure Reporting System

The Secure Reporting Sytem (SRS) provides a secure electronic "mailbox" for physicians to automatically receive medical transcription, lab results and other pertinent patient related reports. Access is restricted to the physician and their chosen delegates and the reports are only for those patients where the provider is listed on the case. SRS is only available through the BAPTIST HEALTH Physician Portal.

Vocera

BAPTIST HEALTH uses a hands-free voice-activated communications system called Vocera at BHMC-North Little Rock. The Vocera Communications System is a breakthrough wireless platform that provides hands-free, voice communication throughout any networked building or campus.

Vocera is designed to increase business productivity, teamwork, and customer service levels. The system enables fluid, instant voice conversations among team members, across groups, and throughout an organization of mobile professionals. The Vocera Communications System is made up of two elements: the Vocera System Software and the Vocera Communications Badge.

The Vocera Communications Badge is a wearable device that weighs less than two ounces and can easily be clipped to a shirt pocket or worn on a lanyard. It enables instant two-way voice conversation without the need to remember a phone number or manipulate a handset.

The Vocera Communications Badge is controlled using natural spoken commands. To initiate a conversation with Jim and Mary, for example, the user would simply say, "Conference Jim Anderson and Mary Guscia." In addition, when a live conversation is not necessary, text messages and alerts can be sent to the LCD screen on the back of the Vocera Communications Badge.