HIPAA is the Health Insurance Portability and Accountability
Act. This act includes the HIPAA Privacy Rule created to establish
national standards to protect individuals' medical records and other
protected health information (PHI).
These new regulations require the average provider like BAPTIST
Provide information to patients about their privacy rights
and how their information can be used.
Adopt clear privacy procedures for its practice or hospital.
Train employees so that they understand the privacy policies
Designate a Privacy Officer to be responsible for seeing that
the privacy policies and procedures are adopted and followed.
Secure patient records containing PHI so that the records are
not readily available to those who do not need them.
To read more about how HIPAA impacts your privacy, Click
To get a copy of your medical records, please
download and print the Form H-229, complete the information,
sign and fax it to the appropriate Medical Records department.
BAPTIST HEALTH MEDICAL CENTER - LITTLE ROCK
501-202-1914 for questions
BAPTIST HEALTH REHABILITATION INSTITUTE
501-202-1914 for questions
BAPTIST HEALTH MEDICAL CENTER - N. LITTLE ROCK
501-202-3081 for questions
BAPTIST HEALTH MEDICAL CENTER - ARKADELPHIA
870-245-1120 for questions
BAPTIST HEALTH MEDICAL CENTER - HEBER SPRINGS
501-887-3282 for questions
Information regarding the retrieval of your health information
Patients and Third party requesters can retrieve medical records for patients seen at all Baptist Health facilities (*1 excluding
our North Little Rock location and *2 Baptist Health Extended Care Hospital) from the Release of Information Office in our Little Rock facility. We hope the information below can assist you when requesting your health information.
When requesting medical records please provide the following information:
- Sufficient patient information. (ie: all names used, DOB, or
- The facility that provided care. (ie: BRI, BHMC-LR, Baptist
- The date of service. (ie: exact date or general time frame)
- The information you need. (ie: abstract, entire, or individual
- Abstract chart: discharge summary, history/physical, labs, radiology, operative reports, procedure notes, EKG, consultations, and any other tests performed.
- Radiology includes: X-Rays, CT, MRI, Doppler, Mammography,
any other scans. These are reports only. *3 For
actual films contact the film library.
In order to complete a request for medical records an authorization signed by the patient along with a valid form of identification is required. In cases where the patient is unable to sign, a legal power of attorney must be provided. If the patient is deceased a death certificate is required.
Arkansas Code 16-46-106 allows the ROI Office to charge requesters for the cost of copying medical records. The charges are as follows:
- 50 ¢ (Fifty cents) per page for the first 25 (Twenty Five) pages, and 25¢ (Twenty Five cents) per page for each additional page. Requesters needing information stored on micro-film, (This includes almost all records prior to April 1999) will be charged an additional preparation fee of $15.00 (Fifteen Dollars).
- Example: 75 pages would cost $25.00 (Twenty Five Dollars). If the 75 pages include records from microfilm the charge would be $40.00 (Forty Dollars) $25.00 (Twenty Five Dollars) for the copies, and $15.00 (Fifteen Dollars) for the preparation fee.
- For records mailed, you will be charged the actual cost of any required postage.
- You may obtain your records on CD (Does not include microfilm!). The cost for this service is $25.00 (Twenty Five Dollars) per CD with a maximum of 1200 pages per CD. Each additional CD will be an additional $25.00 (Twenty Five Dollars). The records from multiple facilities may not be mixed on one CD. Example: You may not obtain records from BHMC-LR and BHRI on the same CD.
It is the policy of the ROI Office to complete requests in the order in which they are received. All requests are processed in a timely manner; however, certain circumstances may cause delays in processing. Records dated prior to April of 1999 are stored on micro-film and can take up to 30 days to process. In addition, Baptist Health allows physicians 30 days from date of discharge to complete chart information on their patients.
Baptist Health Medical Center - Little Rock
9601 1-630, Exit 7
Little Rock, AR 72205
Phone: 501.202.1914 Fax: 501.202.1555
Little Rock Facility: 501.202.3081
*2 Baptist Health Extended Care Hospital:
*3 Film Library: 501.202.2683